Tampa International Airport is consistently ranked among the world’s most beloved airports, serving more than 21 million annual passengers with routes to 90 nonstop destinations around the world. 

The Airport has received top awards at the state, national and international levels, including being ranked #1 in North America and fifth in the world in customer satisfaction among airports of its size. 

Tampa International Airport’s (TPA) award-winning Business Diversity Department keeps its focus on connecting businesses serving the airport. 

The Business Diversity Department maintains a DBE program to ensure nondiscrimination in the award of USDOT-assisted contracts and to create a level playing field on which DBEs can compete for those contracts. In addition, the Authority’s Airport Concessions Disadvantaged Business Enterprise Program (ACDBE) ensures that ACDBEs have equal opportunities to receive and participate in concession-related contracts. 

Lastly, the Woman and Minority-Owned Business Enterprise Program (W/MBE), created by the Aviation Authority, provides for Woman and Minority-Owned Businesses to have full and fair opportunities to compete for and participate in the performance of non-federally funded contracts or in the purchase of goods and services.

Effectively managing these federal DBE and ACDBE programs was no easy task for TPA and the Business Diversity Team. 

Download the case study to learn more about the Authority’s initiative to go paperless, and the TPA and the Business Diversity Team’s journey to an electronic solution that would simplify, standardize, and streamline TPA’s current program management and processes through an automated and secure online system.